Hopefully you'll find all the answers to your coconut and account questions here, if not please contact us.

Want to know how our Coconuts are picked? Our Nam Hom coconuts are sustainably hand picked exclusively in Ratchaburi Provence Thailand, by a cooperative of farmers. Our coconut palms are young dwarf palms which means they product the best tasting coconuts for drinking. They are all picked by hand.

We use Parcelforce as our delivery company of choice. Parcelforce will send a text when your parcel is out for delivery, and on the day to give you a delivery window.

Visit Parcelforce to track your delivery.

We offer a range of B2B services. Perfect for juice bars, health drinks and fresh foods.

  • Fresh coconut meat
  • Coconut Water
    • 1 Litres
    • 3 Litres
    • 5 Litres

Find out more on the Cocoface Trade website at trade.cocoface.com. On Cocoface Trade you’ll find a list of our London distributers and for those requiring delivery outside of London, a wholesale sign up form to be supplied directly through our ordering platform.

Don’t sweat it, Help is at hand!  We know the trouble of a million different passwords.

Go to the “My Account” section and click “Lost Password”, type your email address and we’ll email you a password reset form.

If you didn’t leave a delivery note with alternative instructions or check the box agreeing for them to be left on your doorstep, or hidden place.

The box will be taken back to the depot and delivered to you at the next convenient time.

Cocoface HQ, is based in Unit 1, 69 Southgate Rd London, N1 3JS.

It is possible from time to time but best send us an email to nuts@cocoface.com to call ahead, so that we can our check stock.

We’re thrilled you like Cocoface! And want to party with us.

If you think you could use our Cocoface CocoShack and a whole lot of tasty coconuts then you know who to call.
We offer packages to suit all kinds of bashes and we can provide staff to do the opening and serve the perfect Cocoface.

Send us an email to nuts@cocoface.com and we’ll get back to you as soon as possible to arrange the finer details.

We’re thrilled you like Cocoface!

Send us an email to nuts@cocoface.com and we’ll get back to you as soon as possible to arrange the finer details. Or visit our trade site at trade.cocoface.com for a list of our distributers and sign up as a wholesaler.

Lucky You! Remember … Stay Fresh!

You’ll be able to manage your whole account from the “My Account” section.

  • Go to “My Account“.
  • Under the “Subscriptions” tabs – look for your active subscriptions.
  • You’ll see a “Suspend” in the actions column. Click!
  • That’s it done.

Remember once your back from your travels to reactivate your subscription, by going again to the “My Account” section, clicking the “Reactivate” link in the actions column.

Coming Soon!

You’ll be able to manage your whole account from the “My Account” section.

  • Go to “My Account“.
  • Under the “Subscriptions” tabs – look for your active subscriptions.
  • You’ll see a “Change Delivery Day” in the actions column. Click!
  • A pop up will open with a drop down of availible delivery days.

We currently only delivery Tuesdays, Wednesdays, Thursdays and Fridays.

We also need a minimum of 24 hours notice before we can dispatch your order.

Example:

If you place your order on a Monday, you’ll be able to select Wednesday, Thursday and Friday as delivery options.

You’ll find all that information on the Buy page, under the Nutritional Tab.

Cocoface coconuts are from Thailand. We only select Nam Hom variety young coconuts which only grow in select regions. Why are they special? Because they have unique aromatic and fragrant properties not found in other varieties of coconut. They are naturally sweet and have a distinct floral flavour and scent. We think you will agree when you taste our coconut water that these are serious coconuts!

As we say … Nam Hom or Go Home!

Learn more about our Nuts.

For every ordered Cocoface box, you’ll receive a pack of those funky bamboo styled paper straws.

We sell a box of 6 thai coconuts! Delivered how every regular you choose! Each packed full of goodness and naturally occurring electrolytes.

Find out more about our coconuts and it’s water.

We haven’t killed the coconut! We do not heat our coconut water to extremely high temperatures in order to prolong its shelf life. We don’t do this because by doing that one removes almost all of it’s amazing nutritional components and also destroys the flavour of this delicate nectar from the gods.

Why on earth would you want to do that? Tetra pack? Shmetra pack! Lets keep it real, lets keep it raw and we can enjoy more!

Our coconuts are 100% natural, with nothing added exactly how nature intended. This means that we do not heat our coconut water to extremely high temperatures in order to prolong its shelf life.  We don’t do this because by doing that one removes almost all of it’s amazing nutritional components and also destroy the flavour of this delicate nectar from the gods.

We have made it super simple – watch our “How To Open” videos. Or take a look at the Cocotap, Cocojack or Cococut – these tools each offer a unique way to crack into that tasty nut.

Our young coconuts are picked off the tree when their still green to ensure that fresh sweet nutty flavour. We then shave off this outer green husk at source, before packing them to come to the UK. This is how we get our cool white diamond shaped Cocoface Coconuts.

Coconut water is full of anti-oxidants and naturally turns pink it’s nothing to worry about.

Our coconuts will last 2 – 3 weeks when kept sub 5 degrees. Each coconut has a best before date on the back too, so you can check there.